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Legal Documentation Summary Guide

This Licensing Resources and Documents provides a summary of Looplex’s related legal information and key resources for reference purposes. This summary is provided solely for informational purposes and does not constitute a legally binding document. Certain parts of this summary may have been generated using AI generative text technologies, and as such, cannot be relied upon as a legally valid agreement or document.

Disclaimer: This summary does not replace or supersede the full body of legal agreements and policies set forth by Looplex. Any reliance on the information presented in this summary is at your own risk. Looplex is not responsible for any inaccuracies or errors that may be present. Please refer to the full text of Looplex’s legal documentation for a complete understanding of its terms and conditions

Terms of Use and Licensing

This document contains the terms of use and licensing agreement for the Looplex system. As a condition of accessing and using the system and any of its services or components, our users must accept this contract. The Terms of Use and its annexes also apply to the following items of Looplex: Looplex websites and educational or training materials, updates, supplements and extensions, Internet services, support services, and legal engineering services.

Key provisions

Licensing and Use of the System. Chapter 4 of the Looplex Terms of Use and Licensing Agreement outlines the licensing and use of the Looplex system. It explains the terms and conditions of the license, including what licenses are included, and prohibits the reproduction or alteration of the system’s functionality, code, and structure. It also specifies that the license is only for commercial use and cannot be transferred or shared with third parties without prior authorization from the Licensor.

Usage Policy. Chapter 15 sets forth the Usage Policy that governs the use of the Looplex system. The Policy prohibits time-sharing, sharing of login credentials, copying or building a similar product to the System, and the use of the System for spam, sending malicious content, unauthorized access, and interfering with third-party networks. The Licensee is required to take reasonable measures to prevent unauthorized access to the system and must promptly notify the Licensor of any unauthorized use or security breaches.

Security Measures and Policies. Chapter 17 discusses the security measures and policies related to protecting user information and controlled information. It requires the Licensor to implement security measures to safeguard information, protect against any threats, and ensure access is restricted to authorized personnel. The Licensor is responsible for notifying the User of any security breaches, investigating and taking appropriate measures to remedy the situation, and ensuring employees or contractors with access to the information comply with the terms of use, privacy policy, and applicable laws.

Privacy Policy. Chapter 18 outlines the Privacy Policies that the Licensee agrees to be bound by when accessing, using, or registering for any service in the System. It references the respective Privacy Policy contained in https://docs.looplex.com.br/en-US/legal/privacy-policy and explains that the Licensor may collect information from users only to improve its products and services, and to fulfill its obligations under the License Agreement. It includes provisions related to supporting the user, improving and enhancing services, and using information for development, diagnostic, and corrective purposes.

Pricing and Subscription Terms. Chapter 21 outlines the pricing and subscription terms for the services associated with the Looplex Platform. It allows the Licensee to choose between a flexible or prepaid plan, and the Licensor can create various packages of services with bundled pricing. The Licensor charges a fee for the use of the Software Development Kit (SDK), API, and Intelligent Actions proportional to the usage. The Licensor reserves the right to change the pricing of the services, and new services may be added, subject to the Licensee’s approval.

Duration of the Contract and Termination. Chapter 22 outlines the duration of the contract and the conditions for its termination. The contract is valid for 12 months from the date of signature and can be canceled or terminated by either party with just cause, including non-payment of fees, failure to comply with any of the clauses or conditions, or in the event of force majeure. If neither party expresses the desire to cancel the contract within 30 days before the end of its duration, it will be automatically renewed for equal periods. The Licensor may revise the system’s functionalities and service level at any time and may suspend services if the Licensee violates any policy or provision.

Confidentiality and Miscellaneous Provisions. Chapter 24 focuses on confidentiality (non-disclosure agreement) and miscellaneous provisions. The Licensor agrees to maintain strict confidentiality of any Confidential Information received from the Licensee, including information related to clients and business cases. Confidential Information is defined as any information related to the Licensee’s business or clients that is not publicly accessible or authorized to be disclosed by the Licensee, with few exceptions.

Privacy Policy

The Privacy Policy discloses the ways Looplex gathers, uses, discloses, and manages a customer or client’s personal data in accordance to the applicable law requirements across geographical boundaries and legal jurisdictions in which Looplex currently operates.

Key provisions

Introduction and Agreement (paragraphs 1-2). This section introduces the Privacy Policy for Looplex and outlines the agreement that users make when accessing and using the platform. It covers who the policy applies to and emphasizes the importance of reading and agreeing to the terms.

Information Collected (paragraphs 1.1-1.7) This section details the various types of information that Looplex collects from its users, including personal information, payment information, and technical information. It also covers how this information is collected, such as voluntarily provided or automatically collected, and includes information collected from third-party sources.

Personal Information Disclosure (paragraphs 2.1-2.4) This section covers how Looplex may disclose personal information to third parties, such as to fulfill legal obligations or to provide services to users. It also explains how users can control the use of their personal information and opt-out of certain types of disclosures.

Data Retention and Deletion (paragraphs 3.1-3.3) This section outlines Looplex’s policies for retaining and deleting user data. It covers how long certain types of data are retained, the reasons for data retention, and the process for requesting data deletion.

Fair billing policy

Our Fair Billing Policy explains a set of guidelines and practices implemented by Looplex business to ensure that customers are charged appropriately and fairly for the products or services they use. It typically involves transparent and accurate billing practices, such as clear pricing information, timely and accurate billing, and providing customers with the ability to easily dispute and resolve any billing issues. A fair billing policy aims to create a positive customer experience by promoting transparency, trust, and fairness in the billing process.

Key elements

Looplex’s billing policy is based on usage volume, and customers are only charged for what they use on the platform. The policy applies to plans and services purchased through Looplex’s website or platform. Customers receive usage quotas for various features and services and service credits for special setup services. Looplex’s pricing is not based on the number of machines installed or simultaneous access. The number of users is unlimited within the organization, except for some specific modules, which have a limited number of user licenses included in the plan. There is no limit to the number of external interactions, such as external forms. Customers can also purchase additional packages and services. Upgrading or downgrading a plan affects billing, and customers will be charged for any additional credits or services used. Cancelling a plan requires a 30-day notice and may incur a penalty.

Addendums to the Terms of Use

Rules regarding the use and participation in the marketplace, integrations, and partnerships are detailed in separate documents but are considered accessories to the Terms of Use, which apply to all other interactions.

Terms of Use for the Store

This text refers to the Terms of Use for the Looplex company store, which covers the use of the Looplex online marketplace, including browsing, purchasing, subscribing, and rating digital products and services. The text presents the terms of the marketplace, the conditions for using the store, terms related to the sale of products, additional general terms of the store, and notifications related to intellectual property violations on Looplex. Additionally, it is emphasized that Looplex may create or manage specialized stores or marketplaces in another country or region, which may have different or additional policies.

Terms of Participation for the Services Marketplace

The text refers to the Terms of Participation in Looplex’s Services Marketplace for specialized service providers. The terms and conditions for using Looplex’s marketplace are defined, including the description of the registration process, how services are offered, the payment process, and customer support. The service provider must comply with quality, timing, and liability requirements to ensure that the services meet the standards of Looplex and its customers. In addition, the text establishes the responsibilities and obligations of the service provider regarding intellectual property, privacy, and confidentiality of customers, among others. The agreement is binding and may be terminated in case of a violation of the terms.

Open Innovation Program

The text describes the Looplex Open Innovation Program, which aims to collaborate with external companies and individuals to promote innovation in their services and products. Participants in the program must present ideas and projects that can be implemented by Looplex in exchange for incentives and possible remuneration. Looplex will have the right to evaluate, choose, and implement the submitted ideas, as well as make necessary changes or adaptations. The text also establishes the limitations of Looplex’s liability regarding the program and the submitted ideas, as well as the conditions for terminating the agreement.

App Developer Agreement

The text presents the terms and conditions for application developers who wish to create and publish their applications on the Looplex platform. The agreement establishes the responsibilities and obligations of the developer, including ensuring that the application does not infringe on the intellectual property rights of third parties, does not violate applicable laws and regulations, and complies with Looplex’s quality and security standards. The developer is responsible for customer support and resolving technical issues with the application. In addition, the agreement establishes the conditions for the distribution of the application, including pricing and payment policies, applicable fees and commissions, and the possibility of termination or suspension of the application in case of violation of the terms of the agreement.

Refferal Agreement

The text presents the terms of a Referral Agreement with Looplex, aimed at remunerating the partner who refers potential customers to purchase the company’s system. The agreement establishes the obligations and responsibilities of each party, including the need to disclose information clearly and honestly, compliance with applicable laws and regulations, and ensuring that the disclosed information is accurate and up-to-date. The partner will receive a commission for the value of the intermediary sale, provided that payments are received by Looplex and the sale is not canceled or refunded. The agreement also establishes the conditions for contract termination and the limitation of liability of the parties involved.

Educational Partnership

The text presents the terms and conditions of a School Agreement with Looplex, which allows educational institutions to use the company’s platform for educational purposes. The agreement establishes the obligations and responsibilities of both parties, including the provision of accurate and up-to-date information, compliance with applicable laws and regulations, and the protection of students’ personal information. The school is responsible for ensuring that its students and staff use the platform in accordance with the terms of the agreement, and for providing technical support and maintenance of the hardware and software necessary to access the platform.

Looplex Beta Program

The text presents the terms and conditions for the Beta Program of Looplex, which allows users to access and test new features and services of the company’s products. The agreement establishes the rights and responsibilities of both Looplex and the Beta Program participant, including the confidentiality of information, the provision of feedback on the tested features, and the recognition that the Beta Program is a preview and may have errors or limitations. The participant is not entitled to compensation for participating in the Beta Program, and Looplex reserves the right to modify or terminate the program at any time.