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Promotional Credits Policy

We may, at our sole discretion, choose to offer promotional cash credits as discounts for the subscription plan price.

Looplex reserves the right to award credits at its sole discretion. Credits have no monetary or cash value out of its scope and can only be used by You to offset Your subsequent payments of subscription charges for the applicable subscription plan or Service.

Credits may only be applied to subscription charges due for the service or application specifically identified by Looplex when issuing the credit.

Credits can only be used by You and are non-transferable.

To the extent that You have been awarded credits, unless the instrument (including any coupon) states an earlier expiration date, credits shall expire and no longer be redeemable twelve (12) months from the date the credit was issued.

Unless the instrument or coupon indicates a different rule, credits can only be used at a rate of 1/12 (one twelfth) of their total value monthly. That is, if your monthly subscription, for example, is R$ 10,000 and you have been granted a credit of R$ 24,000 for the period of one year, this amount can only offset R$ 2,000 monthly from your monthly subscription, reducing it to R$ 8,000/month.

Promotional credits work as a discount mechanism for the subscription price to use the System and are different from “service credits,” which are used to calculate setup efforts and the use of legal engineering, migration, training, and other services.

If you downgrade your subscription, any granted credits that have not been consumed to that date will automatically expire.

Looplex may modify this Promotional Credits Policy, in its sole discretion, from time to time. Capitalized terms used in this Promotional Credits Policy shall have the meanings set forth in the Terms of Use and Licensing.