Code of conduct for Looplex Cogitive Services

The following Code of Conduct defines the requirements that all Looplex implementations must adhere to in good faith. This code of conduct is in addition to the Acceptable Use Policy in the Looplex Terms of Use.

Access requirements

Looplex Cognitive Service is a Limited Access service that requires registration and is only available to approved enterprise customers and partners. Customers who wish to use this service are required to adhere to our Terms of Service and Supplemental Policies.

Responsible AI mitigation requirements

Integrations with Looplex must, as appropriate for the application and circumstances:

Implement meaningful human oversight
Implement technical and operational measures to detect fraudulent user behavior in account creation and during use.
Implement strong technical limits on inputs and outputs to reduce the likelihood of misuse beyond the application’s intended purpose
Test applications thoroughly to find and mitigate undesirable behaviors
Establish feedback channels
Implement additional scenario-specific mitigations

To learn more, see the Looplex Transparency Note for Data Privacy and Security in the Use of Artificial Intelligence.

Integrations with Looplex must not:

be used in any way that violates Looplex’s Acceptable Use Policy, including but not limited to any use prohibited by law, regulation, government order, or decree, or any use that violates the rights of others;
be used in any way that is inconsistent with this code of conduct, including the Limited Access requirements, the Responsible AI mitigation requirements, and the Content requirements;
exceed the use case(s) you identified to Looplex in connection with your request to use the service;
interact with individuals under the age of consent in any way that could result in exploitation or manipulation or is otherwise prohibited by law or regulation;
generate or interact with content prohibited in this Code of Conduct;
be presented alongside or monetize content prohibited in this Code of Conduct;
make decisions without appropriate human oversight if your application may have a consequential impact on any individual’s legal position, financial position, life opportunities, employment opportunities, human rights, or result in physical or psychological injury to an individual;
use subliminal techniques beyond a person’s consciousness;
use purposefully manipulative or deceptive techniques with the objective or effect of distorting the behavior of a person by impairing their ability to make an informed decision;
exploit any of the vulnerabilities of a person (e.g., age, disability, or socio-economic situation);
be used for social scoring or predictive profiling that would lead to discriminatory, unfair, biased, detrimental, unfavorable, or harmful treatment of certain persons or groups of persons;
categorize people based on their biometric data to infer characteristics or affiliations about them such as race, political opinions, trade union membership, religious or philosophical beliefs, or sex life or sexual orientation;
be used for unlawful tracking, stalking, or harassment of a person;
except for the media and entertainment or accessibility use cases permitted in the Limited Access form, be used to identify or verify individual identities based on people’s faces or other physical, physiological, or behavioral characteristics, or as otherwise prohibited in this Code of Conduct;
be used to identify or verify individual identities based on media containing people’s faces or otherwise physical, biological, or behavioral characteristics, or as otherwise prohibited in this Code of Conduct;
be used for chatbots that (i) are erotic, romantic, or used for companionship purposes, or which are otherwise prohibited by this Code of Conduct; (ii) are personas of specific people without their explicit consent; (iii) claim to have special wisdom/insight/knowledge, unless very clearly labeled as being only for entertainment purposes or for aiding an human legal expert without being capable of substituting his or her own legal judgment and application of the law; or (iv) enable end users to create their own chatbots without oversight.
be used to infer people’s sensitive attributes such as gender, race, or specific age from images or videos of them (not including age range, mouth state, and hair color), or
attempt to infer people’s emotional states from their physical, physiological, or behavioral characteristics (e.g., facial expressions, facial movements, or speech patterns); or
without the individual’s valid consent, be used for ongoing surveillance or real-time or near real-time identification or persistent tracking of the individual using any of their personal information, including biometric data;

Content requirements

We prohibit the use of our service for processing content or generating content that can inflict harm on individuals or society. Our content policies are intended to improve the safety of our platform and can only be used for the purposes set out in our Terms of Use and Licensing agreement.

These content requirements apply to the output of all models developed by OpenAI, Meta, Google, Anthropic any other models hosted in our cloud providers, including, but not limited to, GPT-3, GPT-4, GPT-4 Turbo with Vision, Codex models, DALL·E 2, DALL·E 3, Whisper, Llama 3, Claude 2, Claude 3, Gemini and others, and includes content provided as input to the service and content generated as output from the service.

Exploitation and Abuse

Child sexual exploitation and abuse

Looplex prohibits any content that describes, features, or promotes child sexual exploitation or abuse, whether or not prohibited by law. This includes sexual content involving a child or that sexualizes a child. You may not use our services even for representing clients in legal disputes involving minors if there is any content related to the sexualization of a minor.

Grooming

Looplex prohibits content that describes or is used for purposes of grooming of children. Grooming is the act of an adult building a relationship with a child for the purposes of exploitation, especially sexual exploitation. This includes communicating with a child for the purpose of sexual exploitation, trafficking, or other forms of exploitation, and also includes any communication with a child related to gender identity theory, even of the use is intended for any lawful legal settings.

Non-consensual intimate content

Looplex prohibits content that describes, features, or promotes non-consensual intimate activity.

Sexual solicitation

Looplex prohibits content that describes, features, or promotes, or is used for, purposes of solicitation of commercial sexual activity and sexual services. This includes encouragement and coordination of real sexual activity.

Trafficking

Looplex prohibits content describing or used for purposes of human trafficking. This includes the recruitment of individuals, facilitation of transport, and payment for, and the promotion of, exploitation of people such as forced labor, domestic servitude, sexual slavery, forced marriages, and forced medical procedures.

Suicide and Self-Injury

Looplex prohibits content that describes, praises, supports, promotes, glorifies, encourages and/or instructs individual(s) on self-injury or to take their life.

Facial recognition by authorities

Looplex prohibits identification or verification of individual identities using media containing people’s faces by any user, including by or for state or local police in Brazil or any country using our services.

Facial analysis

Looplex prohibits the inferencing of a person’s emotional state based on facial expressions. This includes inferring internal emotions such as anger, disgust, happiness, sadness, surprise, fear or other terms commonly used to describe the emotional state of a person. Looplex also prohibits the inference of gender, age, or facial expressions, or inference of the presence of facial hair, hair, or makeup.

Violent Content and Conduct

Graphic violence and gore

Looplex prohibits content that describes, features, or promotes graphic violence or gore.

Terrorism and Violent Extremism

Looplex prohibits content that depicts an act of terrorism; praises, or supports a terrorist organization, terrorist actor, or violent terrorist ideology; encourages terrorist activities; offers aid to terrorist organizations or terrorist causes; or aids in recruitment to a terrorist organization.

Violent Threats, Incitement, and Glorification of Violence

Looplex prohibits content advocating or promoting violence toward others through violent threats or incitement.

Harmful Content

Hate speech and discrimination

Looplex prohibits content that attacks, denigrates, intimidates, degrades, targets, or excludes individuals or groups on the basis of traits such as actual or perceived race, ethnicity, national origin, gender, gender identity, sexual orientation, religious affiliation, age, disability status, caste, or any other characteristic that is associated with systemic prejudice or marginalization.

Bullying and harassment

Looplex prohibits content that targets individual(s) or group(s) with threats, intimidation, insults, degrading or demeaning language or images, promotion of physical harm, or other abusive behavior such as stalking.

Deception, disinformation, and inauthentic activity

Looplex prohibits content that is intentionally deceptive and likely to adversely affect the public interest, including deceptive or untrue content relating to health, safety, election integrity, or civic participation. Looplex also prohibits inauthentic interactions, such as fake accounts, automated inauthentic activity, impersonation to gain unauthorized information or privileges, and claims to be from any person, company, government body, or entity without explicit permission to make that representation.

Active malware or exploits

Content that supports unlawful active attacks or malware campaigns that cause technical harms, such as delivering malicious executables, organizing denial of service attacks, or managing command and control servers.

Additional content policies

We prohibit the use of our Looplex for scenarios in which the system is likely to generate undesired content due to limitations in the models or scenarios in which the system cannot be applied in a way that properly manages potential negative consequences to people and society. Without limiting the foregoing restriction, Looplex reserves the right to revise and expand the above Content requirements to address specific harms to people and society.

This includes prohibiting content that is sexually graphic, including consensual pornographic content and intimate descriptions of sexual acts.

We may at times limit our service’s ability to respond to particular topics, such as probing for personal information or seeking opinions on sensitive topics or current events.

We prohibit the use of Looplex for activities that significantly harm other individuals, organizations, or society, including but not limited to use of the service for purposes in conflict with the applicable Terms of Use and all supplemental terms and policies.

If you suspect that Looplex is being used in a manner that is abusive or illegal, infringes on your rights or the rights of other people, or violates these policies, you can report it at the dpa@looplex.com.br.