Skip to content

Terms of Use for the Store

This Annex is part of and incorporated by reference into the general Terms of Use and License of Looplex, including but not limited to the Usage Policies, Privacy Policy, licensing rules for the System, API, components and associated services, general provisions, limitations of liability, validity, and modifications.

1. Marketplace Terms

1.1. Welcome. Welcome to Looplex’s online Marketplace. “Store” refers to the online locations that allow you to browse, view, use, purchase, subscribe to, rate, and provide feedback on products and services, including digital content, applications, Document Templates, BI Templates, Lawtex Components, Special Services, Third-Party Services, and more (“Store”).

1.2. Marketplace Terms. These terms of use for the Store (“Store Terms of Use”) cover (a) the use of the Store, (b) access to Non-Exclusive Distributed Templates and Lawtex Components, as well as Exclusively Distributed Templates and Lawtex Components (where applicable), Special Services, and Third-Party Services directly within corporate accounts, (c) other Looplex marketplaces, or even (d) third-party partner marketplaces and systems that reference these Marketplace Terms or license the System under the Looplex Inside modality. Through the Store, Looplex provides access to a variety of resources, including download areas, software, tools, software information, and other Special Services from Looplex or Third-Party Services.

1.3. Templates, Lawtex Components, Special Services, and Third-Party Services in the Store. Many of the products, services, and content offered in the Store are products, software, Templates, Lawtex Components, and Special Services offered by entities other than Looplex. By contracting in the Store for any products and services, you agree to and accept these Marketplace Terms, the Privacy Policy, the Looplex Usage Policy, the general System Terms of Use and License, and any other applicable terms and conditions, policies, or notices, including those of third-party developers, found in the Store, Templates, Lawtex Components, or mentioned in these Marketplace Terms. DO NOT USE THE STORE OR THE SERVICES OFFERED IF YOU DO NOT AGREE WITH THE STORE POLICIES, THE SYSTEM TERMS OF USE AND LICENSE, OR THE MARKETPLACE TERMS.

2. Use of the Store

2.1. Member Account. If the Store requires account registration, you must complete the registration process by providing up-to-date, complete, and accurate information required by the registration form. You may also be required to accept a separate service agreement or terms of use as a condition of account registration. Your use of the account to access the Store and the content acquired through it is subject to all Terms of Use and License governing the Looplex System. You are responsible for maintaining your account information and password confidentiality and are responsible for all activities occurring under your account.

2.2. Prohibition of Illegal or Unauthorized Use. As a condition of using the Store and Services, you warrant that you will not use the Store for any illegal purpose or prohibited by these Store Terms of Use, Store Policies, the System Usage Policy, or any other terms applicable to your use of the Store. You must not use the Store in any way that could damage, disable, overload, or impair any Looplex server or networks connected to any Looplex server, nor interfere with any third party’s use of the Store. You must not attempt to gain unauthorized access to the Store, other accounts, computer systems, or networks connected to any Looplex server or Store via hacking, password mining, or any other similar means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Store.

2.3. Materials You Provide to the Store or Post on the Store. Looplex does not claim ownership of the feedback, contributions, comments, ratings, reviews, and suggestions you post, transfer, input, submit, or provide to Looplex or third parties through the Store. However, you grant Looplex a royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and sublicensable right to use, modify, adapt, reproduce, create derivative works from, translate, edit, perform, distribute, and display your Feedback, including your name, in any media. If you post your Feedback in areas of the Store broadly available online without restrictions, the Feedback may be displayed in demonstrations or materials promoting the Store and/or the products, services, and content offered therein.

2.4. Feedback is Free and May Be Removed at Any Time. No payment will be made for the use of Feedback. Looplex is not obligated to post or use any Feedback, and Looplex may remove any Feedback at any time, at its sole discretion. Looplex assumes no responsibility or liability regarding your Feedback or materials others post, upload, input, or submit using the Store.

2.5. Emailing Feedback Providers. If you rate or provide feedback on an application in the Store, you may receive emails from Looplex containing content from the distributor of the Template, Lawtex Component, application, or Special Service.

2.6. Links to Third-Party Websites. The Store may include links to third-party websites that allow you to leave the Store. These linked sites are not under Looplex’s control, and Looplex is not responsible for the content of any linked site or any link contained in a linked site. Looplex provides these links solely for your convenience, and the inclusion of any link does not imply endorsement of the site by Looplex. Your use of third-party websites may be subject to their terms and conditions.

2.7. Content Recommendations and Curation. The Store may contain recommended content lists and special areas for a specific distributor or group of distributors (“Special Store Area”). THESE LISTS AND ANY SPECIAL STORE AREA ARE PROVIDED SOLELY FOR YOUR CONVENIENCE IN LOCATING TEMPLATES, LAWTEX COMPONENTS, THIRD-PARTY SERVICES, OR SPECIAL SERVICES. EVEN IF THEY CONTAIN TERMS LIKE “OUR FAVORITES,” “MOST POPULAR,” “RECOMMENDATIONS BY [NAME OF PERSON/ORGANIZATION]” OR SIMILAR TEXT, YOU SHOULD NOT INTERPRET THIS AS AN ENDORSEMENT, APPROVAL, OR CERTIFICATION BY LOOPLEX OF THE QUALITY, COMPLETENESS, OR EVEN LEGALITY OF THE CONTENT INDICATED.

3.1. Geographic Availability. Templates, Lawtex Components, Special Services, and Third-Party Services availability may vary depending on your region or the device you use to access the System and Store. Additionally, there may be limits on where we can ship documents or physical products, as defined in our shipping policies. To complete your purchase, you may be required to have a valid shipping and billing address within the Brazilian territory and accessible by courier service.

3.2. End Users Only. You must be an end user to purchase or subscribe to products and services from the Store. If the Template or Lawtex Component is exclusively intended for use by lawyers, you must be a lawyer duly registered with the Bar Association (OAB) to resell or commercially use the service for third parties. Resellers are not eligible to purchase or subscribe to Templates or Lawtex Components.

3.3. Regulatory Limitations. Templates, Lawtex Components, products, Special Services, and Third-Party Services purchased from the Store may be subject to federal, state, municipal, or foreign laws and regulations. You agree to comply with all applicable national and international laws and regulations.

3.4. Billing Information. By providing a payment method to Looplex, you: (a) declare that you are authorized to use the payment method provided and that all payment information supplied is true and accurate; (b) authorize Looplex to charge you for products, services, or available content purchased using your payment method; and (c) authorize Looplex to charge you for any paid feature of the Store you opt to subscribe to or use. You agree to promptly update your accounts and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed concerning your transactions.

3.5. Billing Fulfillment. We may bill: (a) in advance; (b) at the time of purchase; (c) shortly after purchase; or (d) on a recurring basis for Subscriptions. Additionally, you may be charged based on the amount approved, and if there is any change in the amount charged for recurring subscriptions, we will notify you in advance in accordance with your subscription terms and the Terms of Use. You may be charged simultaneously for more than one of the previous billing periods whose amounts have not yet been processed.

3.6. Trial Licenses and Evaluation Periods for Store Products and Services. If participating in a trial period offer, you must cancel the service at the end of the trial period to avoid new charges unless you receive a notification with different information. Not canceling the service at the end of the trial period authorizes us to charge the payment method for the product or service.

3.7. Recurring Payments. When you purchase products, services, or content via Subscription (e.g., weekly, monthly, quarterly, or annually, as applicable), you acknowledge and agree that you are authorizing recurring payments, and payments will be made to Looplex by the method chosen at recurring intervals until the subscription is canceled by you or Looplex or otherwise in accordance with your terms. Authorizing recurring payments means you authorize Looplex to process such payments as electronic debits, fund transfers, or electronic withdrawals from your designated account (in the case of an Automated Clearing House or similar payments) or as charges to your designated account (in the case of credit or similar payments) (collectively, “Electronic Payments”). Subscription amounts are generally billed or charged before the applicable subscription period. If any payment is returned unpaid or if any credit card or similar transaction is declined or denied, Looplex or its service providers reserve the right to charge fees for any applicable return item, rejection, or other fees as allowed by applicable law.

3.8. Pre-Sales and Beta Versions. We may offer a pre-sale option for some products before their availability date or even applications, Templates, Lawtex Components, or Special Services in beta phase. The advertised price for pre-sale items may increase or decrease before the public release date. However, you will be charged the lowest price offered from the time you place the order until the date the Special Service, Template, or Lawtex Component is publicly released. The pre-order price guarantee only applies to single transactions within the same month in the Store. It does not apply to digital items offered as Subscriptions or to items and prices advertised by other sellers, taxes, shipping charges, or typographical errors.

3.9. Product Availability and Order and Quantity Limits. Product, Template, and Lawtex Component prices and availability are subject to change at any time without notice. Looplex may impose a limit on quantities that can be purchased per order, per account, per credit card, per person, or per household. If the Templates, Lawtex Components, or Special Services requested are unavailable, we may contact you to offer an alternative product, Template, Lawtex Component, or Special Service. If you do not choose to accept the alternative offer, we will cancel your order.

3.10. Order Refusals and Cancellations. Looplex may refuse or reject any order at any time, refunding any amount paid for the order for legitimate reasons, including, but not limited to, if you have met the conditions specified at the time of the order, if your payment cannot be processed, if the products or services ordered are unavailable, or due to pricing errors or other errors. In the case of pricing or other errors, we reserve the right, at our discretion, to (a) cancel your order or purchase or (b) contact you for instructions. In case of cancellation, your access to associated content will be disabled.

3.11. Content Deactivation, Time-Limited Offers, and Region Changes. We may deactivate access to content associated with your account for any reason. We may also remove or deactivate applications, content, or services on your device to protect the Store or potentially affected parties. Some content and applications may not be available periodically or may be offered for a limited time. Availability may be affected by region. Thus, if you change your account or device to another region, you may not be able to download content or applications again, nor stream certain content you previously purchased; in such cases, you may need to repurchase the content or applications you paid for in the previous region. Except as required by applicable law, we have no obligation to provide a new download or replacement for any content, application, Template, or Lawtex Component that was subscribed to or purchased.

3.12. Updates. If applicable, Looplex will automatically verify and download updates for your applications, for the System, for Licensed Applications (when applicable), for Templates, and for Lawtex Components, even if you are not connected to the relevant Store. The System, Templates, Lawtex Components, and third-party applications that are fully or partially hosted online may be updated at any time by the developer of the application, Template, or Lawtex Component and may not require your permission to update or even notify you of the update.

3.13. Software Usage Rights and Licenses. The software and other digital content available through the Store are licensed, not sold to you. Applications, Lawtex Components, or Templates downloaded directly from the Store are subject to the general rules of the Terms of Use and License unless different license terms are provided with the application, Template, and Lawtex Component. You understand and acknowledge that your rights concerning these products and services are limited by these Marketplace Terms, the Terms of Use and License of the System, copyright law, and the usage rules mentioned above.

3.14. Third-Party Usage Terms and Licenses. In addition to software and other products that can be downloaded, other products and services available for purchase or testing in the Store may also be offered to you subject to separate end-user license agreements, terms of use, service terms, or other terms and conditions. If you purchase or use these products, you may be required to also accept those terms as a condition of purchase, installation, or use. Any reproduction or redistribution of the software or merchandise not in accordance with their respective license terms, usage rules, and applicable law is expressly prohibited by law. Such action may result in severe civil and criminal penalties.

3.15. Displayed Prices are Net. Unless otherwise stated, prices displayed in the Store are exclusive of taxes or charges (“Taxes”) that may apply to the purchase. Taxes and delivery costs (as applicable) will be added to the value of your purchase and displayed on the checkout page. You are solely responsible for paying such Taxes and costs.

3.16. Auto-Renewal Selection. Products, Templates, Lawtex Components, or Special Services may automatically renew at the end of the fixed service period. We will automatically renew the product or service at the end of the current service period and charge you the current renewal term price unless you have opted to cancel the product or service as described below. We will charge the renewal to your chosen payment method, either on file at the renewal date or provided later. You may cancel products or services before the renewal date. You must cancel before the renewal date to avoid being charged.

3.17. Return Policy. Items in the Store are generally not eligible for return; unless specified in a specific product offer, all purchases of these are final and non-refundable, including, but not limited to, (a) Templates or Lawtex Components that have already partially or fully generated Documents; (b) digital applications, in-app content, and associated subscriptions and content; (c) gift cards and service/subscription cards; (d) products that have been personalized or customized; and (e) services that have been performed or consumed. However, we will accept returns and exchanges for Templates, Lawtex Components, Special Services, or unused credits within 14 days of the acquisition or subscription date, as applicable. For qualified returns, we will credit the full amount, less charges, and you will generally receive the refund within approximately 3–5 business days. Refunds will be applied to the same account and using the same payment method used for the order (unless you opt for Store credit in the refund amount).

3.18. Payments Made to You. If we owe you a payment, you agree to provide us, in a timely and accurate manner, with the information we need to make that payment to you. You are responsible for paying any taxes and charges arising from that payment. To the extent permitted by applicable law, you must meet other conditions to qualify for payment. If you receive a payment in error, we may reverse or require repayment of the payment. You agree to cooperate with us in our efforts to do so. We may also reduce your payment amount without notice to make adjustments related to previous overpayments.

3.19. Gift Cards. Gift cards purchased in a Store, their redemption, and the use of other gift cards are governed by Looplex’s Gift Card Terms and Conditions.

4. Additional General Store Terms

4.1. Age Limitations. Age limitations apply to your use of the Store, including purchases of any services.

4.2. Privacy and Protection of Personal Information in the Store. Your privacy is important to us. We use certain information we collect from you to operate and provide the Store. Read Looplex’s Privacy Policy as it describes the types of data we collect about you and your devices (“Data”) and how we use your Data. The Privacy Policy also describes how Looplex uses your communication with others, posts, or Feedback submitted by you to Looplex via the Store, and responses, files, photos, documents, audio, digital works, and videos that you upload, store, or share on your devices or through the System (“Your Content”).

4.3. Store Display Errors. We work hard to publish information accurately, update the Store regularly, and correct errors when discovered. However, any content on the Store may be incorrect or outdated at some point. Looplex reserves the right to make changes to the Store at any time, including product prices, specifications, offers, and availability.

4.4. Termination of Use or Access Revocation. Looplex may terminate your account or use of the Store at any time for any reason, including, without limitation, if you violate these Terms of Use or the Store Policies or if the Store is no longer operated by Looplex. By using the Store, you agree to be responsible (under these terms) for any orders you make or charges incurred before such termination. Looplex may change, discontinue, or otherwise suspend the Store at any time, for any reason, and without prior notice.

4.5. LIMITATION OF LIABILITY. THERE IS NO WARRANTY FOR CONTENT. LOOPLEX AND ITS SUPPLIERS, DISTRIBUTORS, RESELLERS, AND CONTENT PROVIDERS MAKE NO WARRANTIES OR LEGAL OR CONTRACTUAL CONDITIONS, INCLUDING THE WARRANTY OF STANDARDS, TEMPLATE OR LAWTEX COMPONENT CONTENT, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, WORK EFFORTS, TITLE, OR NON-INFRINGEMENT. PRODUCTS OR SERVICES SOLD OR MADE AVAILABLE IN THE STORE ARE WARRANTED ONLY UNDER THE TERMS OF ANY LICENSE AGREEMENTS OR MANUFACTURER WARRANTIES THAT ACCOMPANY THEM. EXCEPT AS PROVIDED IN THE LICENSE AGREEMENT THAT ACCOMPANIES THEM OR THE DEVELOPER WARRANTY, YOUR PURCHASE AND USE OF THEM IS AT YOUR OWN RISK. WE PROVIDE THE PRODUCTS, TEMPLATES, LAWTEX COMPONENTS, SPECIAL SERVICES, AND SERVICES IN GENERAL “AS IS,” “WITH ALL FAULTS,” AND “AS AVAILABLE.” YOU ASSUME THE RISK REGARDING THEIR QUALITY AND PERFORMANCE AND BEAR THE FULL COST OF ALL NECESSARY SERVICING OR REPAIRS.

4.6. NO ACCESS GUARANTEE. LOOPLEX DOES NOT GUARANTEE THE ACCURACY OR TIMELINESS OF THE INFORMATION AVAILABLE IN THE STORE OR SERVICES. YOU ACKNOWLEDGE THAT COMPUTER AND TELECOMMUNICATION SYSTEMS ARE NOT FAULT-FREE AND THAT OCCASIONAL DOWNTIME MAY OCCUR. WE DO NOT GUARANTEE THAT ACCESS TO THE STORE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE OR THAT CONTENT LOSS WILL NOT OCCUR.

4.7. Content Liability Limitation. If, despite the Marketplace Terms, you have any basis for seeking damages related to or arising from the Store, the Services, or any product or service offered, your sole remedy will be to recover from Looplex or the supplier, reseller, distributor, and content provider the total direct damages up to 100% (one hundred percent) of the price or amount paid for one month of any service, subscription, or similar value (excluding purchase price for hardware, software, support, or extended warranties) or BRL 100 if no service or subscription has a defined value.

4.8. STORE LIABILITY LIMITATION. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU WILL NOT BE COMPENSATED FOR ANY OTHER DATA OR LOSS, INCLUDING CONSEQUENTIAL, SPECIAL, INDIRECT, INCIDENTAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS. THESE LIMITATIONS AND EXCLUSIONS APPLY EVEN IF YOU INCUR DAMAGES AND EVEN IF WE KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF DAMAGES. THESE LIMITATIONS AND EXCLUSIONS APPLY TO ALL CLAIMS, WHETHER JUDICIAL OR EXTRAJUDICIAL, UNDER ANY LEGAL BASIS RELATED TO THE STORE, SERVICES, THESE MARKETPLACE TERMS, OR ANY PRODUCT OR SERVICE OFFERED, INCLUDING LOSS OF CONTENT, VIRUSES OR MALWARE AFFECTING YOUR USE OF THE STORE OR SERVICES, OR ANY PRODUCT OR SERVICE PURCHASED FROM THE STORE AND DELAYS OR FAILURES TO INITIATE OR COMPLETE TRANSMISSIONS OR TRANSACTIONS.

5. Notifications

5.1. Notifications and Procedures for Filing Judicial or Extrajudicial Intellectual Property Infringement Claims. Looplex respects the intellectual property rights of others. If you wish to send a notification of intellectual property infringement, including judicial or extrajudicial copyright infringement claims, use our procedures to send Violation Notifications. Email our standard contact with the subject “Intellectual Property Violation Notification – [your name],” describing the offender and the infringing situation, providing proof of authorship, and indicating what action you would like to be taken, within the limits of our Usage Policy. Looplex may change this procedure and publish a separate policy on how you should notify. THERE IS NO GUARANTEE OF RESPONSE, AND NO NON-RELEVANT QUERY WILL BE RESPONDED TO. Under appropriate circumstances, Looplex may also disable or terminate accounts of users of Looplex services who may be repeat offenders.

5.2. Different Stores Inside and Outside Brazil. If the Licensor creates or manages specialized stores or marketplaces or creates a Looplex Store different from Brazil’s for another country or region, it may have different or additional policies. Looplex may update or amend them at any time without notice, and the general amendment or alteration rule of the Terms of Use and License will not apply.